Welcome to ECAP
Comprehensive Auditing Services
Delivering accurate, timely premium audit services through physical, virtual, telephone, and mail audit solutions.
Our experienced professional staff performs physical premium audits throughout North Carolina, South Carolina, and Virginia.
- On-site record verification
- Experienced regional field auditors
- Audits completed according to carrier requirements and applicable guidelines
Our Virtual/Hybrid audits provide an efficient, cost-effective alternative to a physical audit. Required records are submitted and reviewed remotely, while telephone interviews allow our auditors to obtain any additional information needed to complete the audit accurately and efficiently. Delivers the detail of a physical audit – without the need for an onsite visit.
- Remote digital document intake
- Structured telephone interviews
- Efficient turnaround times
Our Audit Call Center supports telephone, voluntary, and mail audits nationwide. Policyholders can securely provide audit information and documentation through the Insured Portal, while our audit team reviews submitted records and follows up directly when additional information or clarification is needed.
- Nationwide Audit Support
- Secure 24/7 Insured Portal access
- Direct policyholder follow-ups
About Contact Form
Have questions about our premium audit services or need help determining the right audit solution for your organization? Contact us to learn more about ECAP's physical, virtual, telephone, and mail audit services.

Our Premium Audit Services
Delivering the accuracy, responsiveness, and service our clients depend on.
