Insurance Audit Solutions

Comprehensive Auditing Services

Delivering accurate, timely premium audit services through physical, virtual, telephone, and mail audit solutions.

NC • SC • VA
Physical Audits

Our experienced professional staff performs physical premium audits throughout North Carolina, South Carolina, and Virginia.

  • On-site record verification
  • Experienced regional field auditors
  • Audits completed according to carrier requirements and applicable guidelines
Flexible & Cost-Effective
Virtual/Hybrid Audits

Our Virtual/Hybrid audits provide an efficient, cost-effective alternative to a physical audit. Required records are submitted and reviewed remotely, while telephone interviews allow our auditors to obtain any additional information needed to complete the audit accurately and efficiently. Delivers the detail of a physical audit – without the need for an onsite visit. 

  • Remote digital document intake
  • Structured telephone interviews
  • Efficient turnaround times
Nationwide Coverage
Telephone & Mail Audits

Our Audit Call Center supports telephone, voluntary, and mail audits nationwide. Policyholders can securely provide audit information and documentation through the Insured Portal, while our audit team reviews submitted records and follows up directly when additional information or clarification is needed.

  • Nationwide Audit Support
  • Secure 24/7 Insured Portal access
  • Direct policyholder follow-ups

About Contact Form

Have questions about our premium audit services or need help determining the right audit solution for your organization? Contact us to learn more about ECAP's physical, virtual, telephone, and mail audit services.

Laptop displaying premium audit reports and analytical charts
ECAP of NCTimely & Accurate

Our Premium Audit Services

Delivering the accuracy, responsiveness, and service our clients depend on.

Established Experience : : Industry-leading precision in premium audit workflows.
Responsive Turnaround : : Audit workflows designed to meet carrier schedules and service expectations.
Quality-Focused Reviews : : Thorough audit processes designed to support accurate, carrier-ready results.
Nexus Insurance Solutions Technology

 NexusAudit Software Built for Precision and Speed

Powered by web-based software developed by Nexus Insurance Solutions, ECAP delivers premium audits through an efficient, reliable, and streamlined workflow. From automated data feeds to secure customer portals, NexusAudit simplifies audit management from assignment through completion.

Technology-Driven Audit Management

25 Years of Insurance Audit Trust

Our technology platform supports efficient audit processing without compromising accuracy. Its design supports high-volume workflows, secure data exchange, flexible billing, and continuous visibility throughout the audit process.

Automated transmission and ingestion of audit requests
Customized invoicing schedules and flexible billing formats
Enterprise security and encrypted customer portal access
Supported File Formats:
XML Feeds
Excel Spreadsheets
Standard PDF
Structured Text
Automation

Customized Web Services

Automated upload and download transmission of insurance audit data tailored to your operational workflows.

Enables direct real-time data sync, reducing processing time and manual intervention.

Multi-Format

Flexible Data Interfaces

Request new audit work and receive completed files seamlessly in XML, Excel, PDF, or raw text formats.

Supports secure batch email delivery or fully automated customer feeds.

Billing

Custom Invoicing & Schedules

Generate custom-formatted invoices matching your billing periods and automated delivery schedules.

Structured breakdown by policy, branch, or carrier with instant accounting reconciliation.

24/7 Access

Secure Customer Portal

Full transparency to view inventory, track real-time audit status, and instantly print completed work.

Secure access controls help protect sensitive policyholder and financial data

Access the Customer Portal

Track pending audits, review work in progress, and download completed audit reports through the secure Nexus customer portal.

ECAP of NC logo
Contact

ECAP of NC, LLC

PO Box 15068

Wilmington, NC 28408

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